Effective Date: 01 April 2019
1. Introduction
Welcome to Priors Management Company Ltd (Priors) (“we”, “us”, “our”). We are committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you interact with us in our capacity as a block management company.
2. Information We Collect
We collect and process various types of personal information, including but not limited to:
- Personal Identification Information: Name, address, email address, phone number.
- Property Details: Information about the property you own or reside in, including
property management details. - Financial Information: Bank account details, payment history, and other financial
information necessary for managing your property and services. - Communication Records: Correspondence with us via email, phone, or other
methods.
3. How We Use Your Information
We use your personal information for the following purposes:
- Property Management: To manage and maintain the property effectively, including handling repairs, service requests, and other management tasks.
- Financial Administration: To process payments, manage accounts, and address any financial matters related to your property.
- Communication: To provide you with updates, respond to your queries, and send you important information regarding property management.
- Compliance: To ensure compliance with legal obligations, including health and safety regulations, and to protect our legal rights.
4. Legal Basis for Processing
We process your personal information based on the following legal grounds:
- Contractual Necessity: To fulfil our obligations under our management agreement
with you. - Legal Obligation: To comply with applicable laws and regulations.
- Legitimate Interests: To operate our business efficiently and effectively, including
improving our services and protecting our rights.
5. Data Sharing and Disclosure
We may share your personal information with:
- Service Providers: Third parties who provide services on our behalf, such as
contractors, repair services, and financial institutions. - Regulatory Authorities: Government bodies or regulatory agencies as required by
law. - Legal Entities: In the event of a merger, acquisition, or sale of assets, your
information may be transferred to the new entity.
We do not sell or rent your personal information to third parties for marketing purposes.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is entirely secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
7. Your Rights
Under data protection laws, you have the following rights:
- Access: To request a copy of the personal information we hold about you.
- Rectification: To request that we correct any inaccuracies in your personal
information. - Erasure: To request that we delete your personal information under certain
circumstances. - Restriction: To request that we restrict the processing of your personal information.
- Objection: To object to processing your personal information based on legitimate
interests. - Portability: To request a copy of your personal information in a structured,
commonly used, and machine-readable format.
To exercise these rights, don’t hesitate to contact us using the details provided below.
8. Cookies and Tracking Technologies
Our website may use cookies and other tracking technologies to enhance your experience.Cookies are small data files stored on your device that help us understand how you interact with our website. You can manage cookie preferences through your browser settings.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on our website with an updated effective date. We encourage you to review this Privacy Policy periodically.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your
personal information, please get in touch with us at:
Priors
61 Lansdowne Place
Hove
East Sussex
BN3 1FL
enquiries@priorspm.com
(01273) 737586
Thank you for trusting Priors with your personal information. We are committed to
safeguarding your privacy and ensuring a secure management experience.